Introduction

For Bookie Radar the integrity of bookmakers on site is very important. Every bookmaker satisfies two key criteria to ensure that you are betting with the most trusted betting firms.

• Following the 2014 Gambling (Licensing & Advertising Bill) by the UK Gambling Commission, all bookmakers on Bookie Radar have a UK Gambling licence. This means they keep to a strict code of practice which ensures fair play.
• All bookmakers on the site are committed to Responsible Gambling and take problem gambling seriously. This will mean they have safeguards such as deposit limits and self-exclusion if gambling becomes a problem.

The majority of bookmakers on Bookie Radar are also signed up to third party arbitration (see list below). This means that if you have an issue with a bet and you don’t believe it’s been resolved correctly by the bookmaker, an organisation such as IBAS or eCOGRA will judge on it independently.

Our Bookmaker list with details

* The Spread Betting division of SpreadEx is licensed by the Financial Conduct Authority.

Bookmaker Licensing

2014 UK Gambling Act (1 Nov, 2014) – “The regulatory brought about by this Act ensure that all remote gambling operators offering services to British consumers will be subject to consistent regulation. In particular the regulatory changes introduced will apply to all those providing online gambling facilities to those in Britain - not just the less than 15% currently licensed by us before its implementation. This consistency makes it easier for a consumer to understand their rights and ensure operators report suspicious activity direct to us, all of which should provide greater transparency to consumers and protection against match fixing. It will also make it easier for advertisers, including those carrying marketing messages to understand whether an operator is permitted to advertise into Great Britain." - UK Gambling Commission.

UK Gambling commission’s code of conduct states that -

• gambling is conducted in a fair way
• gambling is not a source of crime and disorder
• gambling is not used to support crime
• gambling doesn't affect children or vulnerable persons
• gambling operators are subject to rules on money-laundering and financial probity.

Customers should also be allowed to -

• access the game rules (including rules in English)
• claim their winnings within a long enough period of time
• easily get in contact with the appropriate authorities to resolve any disputes arising from using those gambling product

 See the UK Gambling Commission's website for more details.

Problem Gambling Support

BeGambleAware - “We provide information to help people make informed decisions about their gambling. We will help you to find out more about gambling and what safer gambling means, to understand and recognise problem gambling, and show you where to go for further information, help and support should you need it.” - BeGambleAware.org website.

GamCare - “..is the leading provider of information, advice, support and free counselling for the prevention and treatment of problem gambling.” From Gamcare.org.uk website.

National Gambling Helpline (0808 8020 133) - “For confidential advice and emotional support please call to speak with a trained advisor. Lines are open from 8:00am to midnight, seven days a week.”

Gamblers Anonymous- “is a fellowship of men & women who share their experience, strength & hope with each other that they may solve their common problem & help others to do the same. This site offers various help for the compulsive gambler including a Forum, Chat Room, Literature and of course most importantly a meeting finder. Meetings are the core of Gamblers Anonymous and we have meetings every day of the week throughout the UK”  - Gamblers Anonymous website

Third party arbitration

IBAS – “The Independent Betting Adjudication Service (IBAS) acts as an impartial adjudicator on disputes that arise between betting/gambling operators and their customers after they have been through the operator's own internal dispute procedures and if a deadlock exists.

The IBAS Panel of betting experts apply their specialist knowledge to the facts and adjudicate by reference to the operator's own terms and conditions but do not rule on complex legal issues. As well as offering effective dispute resolution procedures, IBAS also check that operators have complied with the standards set by the Gambling Commission and with the IBAS terms and conditions of registration.

IBAS rulings are binding on all parties, without prejudice to any legal proceedings that may be commenced subsequently.” From IBAS-UK.com website.

Contact page for IBAS

eCOGRA – “..is a London-based internationally accredited testing agency and player protection and standards organisation that provides an international framework for best operational practice requirements, with particular emphasis on fair and responsible gambling. These requirements are enforced through onsite reviews and continuous monitoring. Since 2003, eCOGRA certification has become synonymous with the highest industry levels of fair and responsible gaming, professional conduct and superior operating standards.” From eCOGRA website.”

Contact page for eCOGRA